Shipping policy

H&L Designs Shipping Policy

Order Processing:

  • All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery delays can occasionally occur.

Shipment to P.O. Boxes or Parcel Lockers:

  • H&L Designs ships to addresses within Australia, including P.O. Boxes and Parcel Lockers.

Shipment Confirmation & Order Tracking:

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping Policy:

  • We currently do not ship outside Australia.

Returns Policy:

  • Our Returns Policy provides detailed information about options and procedures for returning your order.

For any further questions or concerns, please contact us at info@hldesigns.com.au or 0428200633.